Terms of Service – Zoghby's Uniforms

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Refund Policy

All items must be unworn, unwashed, unaltered, and with the tags still attached in order to be eligible for a refund or exchange. For a refund, the items must be returned within 15 days of the shipment date. Exchanges are accepted at any time. To return/exchange an item, repackage the item along with a copy of your packing slip and note which items you’d like to return. If you’re exchanging, please make note of items to be returned and which items you’d like to exchange for. Mail it to the below address and we will contact you to arrange your return as soon as we receive it.

Zoghby’s Uniforms
Attn: Receiving
4851 Old Shell Road
Mobile, AL 36608

Shipping Policy

We offer a flat shipping rate of $9.50. All orders ship via UPS and your unique UPS tracking number will be included in your shipping confirmation email. If you’re trying to estimate when a package will be delivered, please note the following:

Credit card authorization and verification must be received prior to processing. UPS deliveries occur Monday through Friday, excluding holidays. We do not offer expedited shipping, however delivery within the majority of our contracted school’s districts typically takes 1-2 days from date of shipment.

You may also pick up your order at any of our five locations free of charge. Simply choose your pick up location during the checkout process. It may take up to a week to arrive at your selected store, depending on the location. We will call to notify you that your order is ready for pick-up as soon as it arrives at your chosen location.